About Us

Privacy Statement

Introduction

We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

This privacy policy applies within the UK, Europe and Internationally. Your privacy on the Internet is of the utmost importance to us and we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Credit

This document was created using a template from SEQ Legal

Collecting personal information

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation)

(b) information that you provide to us when registering with our website (including information relating to any purchases you make of our goods or services)

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters

(e) any other information that you choose to send to us

(f) Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic, newsletters and notifications, from orders, enquiry forms, information request forms, and client login area.

(g) We also collect data at trade fairs and events we attend.

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

Using personal information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

We may use your personal information to:

(a) administer our website and business;

(b) improve your browsing experience by personalising the website

(d) send you goods purchased via the website, and supply to you services purchased via the website

(e) send statements, invoices and payment reminders to you, and collect payments from you

(f) send you commercial communications

(g) send you email notifications that you have specifically requested

(h) send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications);

(i) deal with enquiries and complaints made by or about you relating to our website

(j) keep our website secure and prevent fraud; and

(k) verify compliance with the terms and conditions governing the use of our website;

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

All our website financial transactions are handled through our payment services provider.

Disclosures

We may disclose your personal information to [any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors] insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

Security of personal information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Amber Bright Creations will always do their best to ensure that your information is stored securely, and protect ourselves from being hacked. However, as technology is constantly evolving, and the threat from cyber security, hacking and cyber terrorism is constantly growing, Amber Bright Creations are not infallible or immune.

Online login area

Our online login area stores and captures information such as your name, address, email address, contact details, order & invoice history and any other information which is relevant to you as one of our customers.

We may use this information from time to time to send you details about new promotions, events, updates or information. This will come from systems including our CRM, online login area system, or email marketing software we use.

Electronic newsletters policy

We send electronic newsletters to users. Users may remove themselves from this mailing list by following the link provided in the footer every newsletter or from your customer login area. Users can also re-subscribe to the newsletters from our customer login area or by contacting us.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, we usually ask if you would like to subscribe to our mailing list, and whether you agree to our privacy policy. Look out for these checkboxes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us, or clicking on the unsubscribe or optout link in our email marketing emails

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Amber Bright Creations Ltd, Amber Bright Creations LTD, c/o Abacus Accountants,2nd Floor, Coleridge House,5-7A Park Street, Slough, Berkshire. SL1 1PE.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Your rights

Individuals have the right to withdraw consent and request erasure of personal data as long as it’s not data we’re contracted to have
Individuals have the right to request what information we hold about them
Individuals have the right to restrict processing of their data if they’re contesting the accuracy of their data or if the individual needs the data to be stored to establish, exercise or defend a legal claim
Individuals have the right to object to any processing undertaken for the purposes of direct marketing, including profiling.

Access to your information

Individuals have the right to access any personal information we hold about them.

Please email us if you wish to find out which personal information we hold about you, erase it, or to change it. There is no charge for this, except for excessive, repetitive or unfounded requests.

We will comply with requests within 1 calendar month.

We may need you to verify who you are before complying with your requests.

If an individual is not happy with how we have handled your data, you have the right to log a complaint with a supervisory authority.

Amendments

We may update this policy from time to time by publishing a new version on our website.